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Logistika

Frequently asked warehousing questions

Can I track the movement of my goods in the warehouse?

Yes, we provide access to our warehouse management system (Equinox VISION7), where you can see the movement of goods, stock levels, and order status in real time.

What size and weight of goods can you accept for storage?

Size doesn’t matter – we store a wide variety of goods, from small items such as SIM cards or cosmetics to food products or large items like furniture or bulk raw materials.

What security measures do you have in place to protect goods?

Our warehouses are monitored 24/7 by security staff. A modern video surveillance system tracks every item in the warehouse. Alarm systems and strict access control ensure secure entry to the warehouse area.

Can you handle packing and repacking of stored goods?

Yes, we provide packing, repacking, gift set assembly, and additional labeling services according to client requirements.

What are the warehousing costs and what do they depend on?

Pricing is individual – it depends on the volume of goods, storage duration, and additional services. Please refer to our service plans.

How long can goods be stored in the warehouse?

There is no time limit – we offer both short-term and long-term storage depending on your needs.

How is goods receipt and dispatch organized?

Logistics processes are tailored individually: some clients only need pallet receipt and dispatch, while others require detailed unit inspection, quality control, and repacking. Every solution is adapted to the business model.

Do you provide handling or transport services to the client’s warehouse?

Yes, we can organize transportation to your warehouse or the end customer in Lithuania and abroad.

Do you have minimum storage requirements?

No, we work with both small and large quantities – flexibility depends on your business needs.

How quickly do you process orders?

Most orders are processed within 24 hours if submitted before the cut-off time. Small e-commerce orders are usually processed the same business day.

Which couriers do you work with?

We work with all couriers depending on client needs.

Do you offer customized packing?

Yes, we can customize packaging according to your brand: use special boxes, assemble gift sets, or scent shipments.

Can you print and apply labels?

Yes, we provide label printing and application services according to client requirements.

How is returns management handled?

Returned goods are inspected, reclassified, and processed according to your specified procedures.

Can my e-commerce platform be integrated with your warehouse management system?

Yes, we integrate with many e-commerce and accounting platforms (e.g., Shopify, Rivile, etc.) to automate and optimize all processes.

Can I track inventory in real time?

Yes, we provide access to the WMS system where you can see stock levels and order status in real time.